FAQ's
General Questions
We film your special moments on our iPhone 14 Pro or 15 Pro, and create an emotive, unique, and high-quality video ready for you the next day. The videos are tailored to your preferences to ensure you have beautifully crafted memories to share with your loved ones near and far almost instantly. You also receive all the raw videos and photos we take from our phones.
We are based in Sydney but offer our services all over Australia. We are happy to travel to capture your special day wherever it may be.
We cover all types of weddings, including traditional, modern, and cultural ceremonies. We have extensive experience with South Asian weddings being Australia’s first wedding content creators specialising in South Asian weddings.
Yes. We cover everything from birthdays to weddings and everything in between. We even filmed a mum surprising her kids with a house! The list can go on.
Yes, we are available for destination weddings and can travel to any location worldwide. Travel and accommodation costs will be discussed during the booking process. For more info, please visit Destination Weddings for more information.
We currently have 5 content creators based in NSW and QLD who film and edit our content. This means we are able to take multiple bookings and able to get your content to you faster as well.
Equipment
We use the latest iPhone 14 Pro and iPhone 15 Pro for filming. Our advanced mobile filming techniques ensure high-quality footage. We also use gimbals, tripods, mics and lights when needed.
Yes, we always carry backup phones, chargers, portable chargers, and other essential equipment to ensure nothing interrupts our coverage.
We have ponchos and umbrellas packed in our bag to prepare for any bad weather. We will place our equipment under shade or in our cars to ensure they are not ruined in the process.
Services
We deliver the videos and photos via a Google Drive. USB drives are available upon request.
Our editing process is optimised for mobile devices. We use advanced mobile editing software to ensure high-quality results that meet professional standards.
Absolutely. We encourage couples to share their vision and any specific requests during our consultation so we can tailor our services to meet your expectations.
We offer a wide range of filming and editing styles to match your preferences. Whether you prefer a cinematic look, documentary style, editorial look or a fun and spontaneous feel, we tailor our services to meet your vision.
We have a detailed consultation process where we discuss your vision, preferences, and any specific themes or styles you want to incorporate.
Yes we do! Gather up all the footage and share it with us. We’ll make a video for you. Additionally. If you’re not happy with your hired content creators videos, we can also create content for you using the raw footage.
Yes, we have video guest book hire, polaroid hire, digital camera hire and camcorder hire.
Yes we do! Please check out all information regarding this here
Yes. We handle everything from the phone consultation, pre planning, capturing the moment all the way to delivering the final product.
We offer several packages that vary based on the amount of coverage and the level of editing required. Please contact us for detailed information on our packages.
Yes, we offer customisable packages to suit your specific needs. Feel free to discuss your requirements with us, and we will tailor a package to fit your wedding.
Yes if you are located in Sydney. If not, a travel fee will apply.
Absolutely! We often work as a part of the media team, providing additional content and unique perspectives that enhance your wedding video collection. We let then take the lead as we are a behind the scenes service anyways.
We complement the media team at your wedding and are not intended to replace a professional videographer unless you prefer behind-the-scenes (BTS) footage captured on a phone over traditional videography. We also provide opportunities to remake and create TikTok/IG Reel ideas you’ve saved and want to film and post.
It’s best to book our services at least 6-12 months in advance to ensure availability, especially during peak wedding seasons
You can book our services by contacting us through our inquiry form on our website. We recommend booking well in advance to ensure availability for your wedding/event date.
We require a 50% deposit to secure your date, with the balance due one month before the wedding/event day. Payment plans can be discussed during the booking process.
Our cancellation policy will be outlined in the contract. Generally, the deposit is non-refundable if cancelling one month before the event, but we are willing to work with you on rescheduling.
Yes, we have liability insurance to cover any unforeseen incidents on the job.
We occasionally offer discounts and special promotions. Please check our website or contact us directly for current offers.