Terms of Service
Website: Sydney Storyteller
1. Acceptance of Terms
By accessing or using this website, you agree to comply with these Terms of Use.
If you do not agree with these Terms, please discontinue use of the website.
2. About Our Services
Sydney Storyteller provides wedding and event content creation services, including filming, editing, behind-the-scenes content, social media-ready videos, and digital media delivery for weddings and events.
Information on this website is general in nature and may change without notice.
3. Bookings & Enquiries
Submitting an enquiry through the website does not guarantee a booking.
Bookings are only confirmed after:
- Availability confirmation
- Acceptance of quoted pricing
- Deposit/payment requirements (if applicable)
- Written confirmation from Sydney Storyteller
We reserve the right to refuse or decline bookings at our discretion.
4. Pricing & Quotes
- Quotes are valid for the period stated in the quotation.
- Pricing may vary depending on location, hours, travel, special requests, or additional services.
- Custom packages may incur additional fees.
- Travel costs may apply outside designated service areas.
5. Event Coverage & Deliverables
Content delivery timeframes are estimates and may vary due to workload, event size, technical issues, or unforeseen circumstances.
Raw footage, edited reels, and digital files will be delivered using methods determined by Sydney Storyteller (such as cloud delivery platforms).
We reserve creative discretion regarding filming, editing style, music, sequencing, and final production output.
6. Client Responsibilities
Clients agree to:
- Provide accurate booking details
- Inform us of venue restrictions or filming requirements
- Obtain any venue permissions required for filming
- Ensure safe and reasonable access to event locations
7. Intellectual Property
Unless otherwise agreed in writing:
- Sydney Storyteller retains ownership of original creative works, edits, and content produced.
- Clients receive a personal-use licence for delivered materials.
- Content may not be resold, commercially reproduced, or altered for resale without written permission.
8. Website Content
All content on this website, including logos, branding, text, graphics, videos, and imagery, remains the intellectual property of Sydney Storyteller and may not be copied, reproduced, or distributed without written consent.
9. Cancellation & Rescheduling
Cancellation or rescheduling policies may be outlined in booking agreements or invoices.
Sydney Storyteller reserves the right to reschedule services where required due to illness, emergencies, unsafe conditions, travel disruptions, or circumstances outside our control.
10. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages arising from use of the website or services.
- We are not responsible for delays caused by weather, venue restrictions, travel disruptions, technology failures, or third-party suppliers.
Nothing in these Terms excludes rights available under Australian Consumer Law.
11. Third-Party Platforms
We may use third-party services such as social media platforms, cloud storage providers, booking systems, or payment processors. Use of those platforms is governed by their own terms and privacy policies.
12. Changes to Terms
We reserve the right to update these Terms of Use at any time. Continued use of the website constitutes acceptance of updated Terms.
13. Governing Law
These Terms are governed by the laws of New South Wales and applicable Australian law.
14. Contact Us
Sydney Storyteller
Website: Sydney Storyteller Website
Email: info@sydneystoryteller.com.au
Phone: +61 450 849 173